Whether Qualtry doesn't fit your budget, lacks features you need, or you simply want to explore options — here are 10 customer experience alternatives worth considering for your small business.
Quick Comparison
| Store | Rating | Coupons | Top Strengths | |
|---|---|---|---|---|
|
Qualtry
Current
|
3.1/5 | 5 | Product Quality 8/10 | View |
Guidingcross
|
4.1/5 | 9 | Customer Service 8/10 Product Quality 7/10 | View |
Proflowers
|
3.1/5 | 6 | View | |
Ediblearrangements
|
1.4/5 | 6 | View | |
Teleflora
|
2.0/5 | 5 | View | |
Fromyouflowers
|
3.0/5 | 5 | View | |
Gourmetgiftbaskets
|
2.2/5 | 5 | View | |
Lovepopcards
|
4.5/5 | 4 | Customer Service 10/10 Product Quality & Design 9/10 | View |
1800flowers
|
1.9/5 | 4 | View | |
Flowershopping
|
4.6/5 | 4 | Website Experience 8/10 Product Selection 8/10 | View |
Cratejoy
|
3.3/5 | 4 | View |
Detailed Comparison
Guidingcross
GuidingCross is a Christian clothing retailer that receives mixed but generally positive feedback. Customers frequently praise the quality of the clothing and the helpfulness of customer service representatives, particularly Cici, but some report issues with sizing, shipping times, and product quality consistency.
Strengths
- Helpful and responsive customer service, especially from representatives like Cici and Antoine.
- Good quality clothing with comfortable fit for many customers.
- Unique and humorous Christian-themed designs.
Weaknesses
- Longer-than-expected shipping times, with products often shipping from China.
- Inconsistent sizing, with clothing often running small.
- Inconsistent product quality, with some items being thin, scratchy, or not as expected.
Proflowers
Proflowers receives mixed feedback, with many customers praising the beauty and freshness of the flowers while others report issues with delivery and discrepancies between ordered and received arrangements. Customer service experiences also vary, with some reviewers highlighting positive resolutions and others expressing frustration with unfulfilled promises.
Strengths
- Wide selection of flowers and arrangements
- Flowers often described as beautiful and fresh
- Easy ordering process
Weaknesses
- Arrangements frequently differ from advertised photos
- Delivery issues, including late arrivals and incorrect locations
- Inconsistent flower quality, with some arriving damaged or dead
Ediblearrangements
Edible Arrangements receives overwhelmingly negative reviews regarding delivery issues, product quality, and poor customer service. Customers frequently report missing deliveries, late arrivals, and arrangements that don't match expectations.
Strengths
- Convenient gifting option for various occasions
- Some individual store representatives provide excellent service
- Offers a variety of fruit and chocolate arrangements
Weaknesses
- Frequent delivery failures and delays
- Inconsistent and often poor product quality
- Unresponsive and unhelpful customer service
Teleflora
Teleflora receives mixed reviews, with many customers reporting issues with order accuracy and delivery, while others praise the ease of ordering and the beauty of the arrangements. The company struggles with consistently delivering products that match the online depictions, leading to disappointment and frustration for some customers.
Strengths
- Easy to use website for ordering
- Occasional positive experiences with flower quality and freshness
- Prompt outreach from executive team to resolve issues
Weaknesses
- Delivered arrangements often do not match the ordered product
- Frequent delivery issues, including missed dates and non-deliveries
- Inconsistent and sometimes unhelpful customer service
Fromyouflowers
Fromyouflowers is an online floral and gift retailer with mixed customer feedback. While some customers praise the affordability and timely delivery, others report issues with product quality, order accuracy, and customer service responsiveness.
Strengths
- Easy ordering process
- Affordable prices, especially for international delivery
- Timely delivery when successful
Weaknesses
- Flowers do not match the website description or photo
- Poor flower quality; arrive wilted or damaged
- Late or missed deliveries
Gourmetgiftbaskets
Gourmetgiftbaskets.com is an online retailer specializing in curated gift baskets for various occasions. While some customers rave about the quality and presentation of the gifts, a significant number report issues with delivery, customer service, and product freshness, resulting in a low overall Trustpilot rating.
Strengths
- Recipients appreciate the thoughtfulness of the gift
- Easy ordering process reported by some
- Wide selection of gift options available
Weaknesses
- Frequent delivery delays, including missing promised delivery dates
- Poor customer service experiences, including unhelpful representatives and long wait times
- Substandard product quality and freshness
Lovepopcards
Lovepopcards receives overwhelmingly positive feedback for its unique, high-quality pop-up cards and exceptional customer service. While occasional shipping issues arise, customers consistently praise the company's responsiveness and willingness to resolve problems.
Strengths
- Exceptional customer service with proactive problem-solving
- Unique and high-quality 3D pop-up card designs
- Willingness to resend orders, offer refunds, or provide store credit for issues
Weaknesses
- Occasional shipping delays or lost orders
- Higher price point compared to traditional greeting cards
- Excessive marketing emails and texts after purchase
1800flowers
1800Flowers receives mixed feedback, with many customers reporting issues with delivery and product quality. While some appreciate the convenience, a significant number express disappointment with the arrangements received and the customer service experience.
Strengths
- Occasional refunds or replacements offered for unsatisfactory orders
- Convenient online ordering process
Weaknesses
- Frequent delivery failures and delays
- Subpar floral arrangements that don't match website photos
- Poor customer service with long wait times and unhelpful agents
Flowershopping
Flowershopping receives generally positive reviews, with customers praising the website's user-friendliness and the wide selection of floral arrangements. However, some customers have reported issues with order accuracy, unexpected charges, and delivery problems.
Strengths
- User-friendly website makes ordering easy
- Wide selection of floral arrangements and gifts
- Convenient online ordering process
Weaknesses
- Inconsistent delivery reliability leads to missed deadlines and frustration
- Order inaccuracies and substitutions occur frequently
- Unexpected currency conversion fees increase the final price
Cratejoy
Cratejoy is an online marketplace specializing in subscription boxes. While some customers praise the variety and convenience, others report issues with shipping, billing, and customer service responsiveness.
Strengths
- Helpful customer service representatives (specifically Zara)
- Wide variety of unique subscription boxes
- Easy purchase and transaction process
Weaknesses
- Shipping delays and non-delivery issues
- Unexpected auto-renewals and billing problems
- Difficulty canceling subscriptions